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How Can We Help?
Whether you have questions about a massage chair, need guidance choosing the right sauna or cold plunge, or want to check on an order, our team is ready.
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Frequently Asked Questions
How long will it take to receive my order?
Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days after that. Total delivery time is typically 6 to 11 business days from the date you place your order. Every shipment includes tracking so you can follow your delivery in real time.
Do you offer free shipping on massage chairs and saunas?
We offer free shipping on most orders within the Continental U.S., excluding Alaska and Hawaii. There is no order minimum required. Orders ship via USPS, UPS, or FedEx based on destination and package size. Please see our Shipping Policy for full details.
What is your return policy?
We want you to be completely happy with your purchase. If something is not the right fit, please contact our team to discuss your return or exchange options. We recommend reviewing our Returns & Exchanges policy page for the most up-to-date terms and timelines.
Can I exchange my product for a different model?
We understand that choosing the right massage chair, sauna, or cold plunge is a personal decision. If you would like to explore exchanging for a different model, reach out to our support team and we will walk you through the process and any applicable conditions.
How do I choose between an infrared sauna and a cold plunge?
Infrared saunas and cold plunges serve different purposes and can complement each other well. Our product pages include detailed specifications, features, and use-case guidance to help you decide. If you still have questions, our team is happy to help you find the right fit for your space and lifestyle.
What features should I look for in a smart bed?
Smart beds vary in features such as adjustable firmness, sleep tracking, temperature regulation, and zero-gravity positioning. Each product listing on our site includes a full breakdown of features, dimensions, and compatibility details. Our support team can also help you compare models side by side.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Owned & Operated
Owned and operated by Soul Strength Living, a team dedicated to curating premium massage chairs, saunas, cold plunges, and smart beds.
Free Continental Shipping
Most orders ship free within the Continental U.S. with tracking included on every shipment, no minimum required.










